Frequently Asked Questions

Everything you need to know about your Ethnasia® experience.

What materials are used in Ethnasia® jewelry?

We pride ourselves on using high-quality materials including 925 sterling silver, durable stainless steel, and 18k gold plating, often accented with natural semi-precious stones and crystals.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard domestic shipping takes 3-5 days, while international express shipping usually arrives within 7-10 business days.

What is your return policy?

We offer a 14-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are non-returnable unless faulty.

How should I care for my jewelry?

To maintain the shine of your pieces, avoid contact with water, perfumes, and lotions. Store them in a dry place, preferably in the Ethnasia® pouch provided with your purchase.

Do you offer international shipping?

Yes, we ship our fashion collections worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.